Returns & Exchanges

We want you to love your new Taylor Swift merchandise, but if you are not completely satisfied, you may return eligible items within 30 days of delivery. Please ensure all apparel is unworn, unwashed, and in its original packaging to qualify for a refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.

3

Pack Your Items

Securely pack your items in the original shipping box or a similar mailer, ensuring you include the packing slip inside the package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing